1st Line Support

1st Line Support

  • Location

    Willenhall, West Midlands

  • Sector:


  • Job type:


  • Salary:

    £20000.00 - £24000.00 per annum

  • Contact:

    Luka Rnic

  • Contact email:


  • Job ref:


  • Published:

    9 months ago

  • Expiry date:


  • Startdate:


1st line Support Engineer

Salary - Up to £24,000
Position - Permanent
Location - Willenhall (Walsall)

I have an opportunity for an enthusiastic 1st line engineer to join a well-established support desk for an MSP based in Willenhall. Currently expanding their team to spread the workload of their growing business.

Are you ready to hit the ground running and deliver excellent customer support? If you are, we would like you to join us on continuing to improve the service we provided and in return we will help you to develop your skillset and provide a fun and enjoyable working environment.

Below is a list of things that would be ideal for this position, however, we are looking for the right personality fit for this position so, if you do not quite have everything but feel that you have the drive and determination to learn we'd love to hear from you too.

What would we like from you?

  • Experience providing 1st Line support (remote/on-site/field/etc.)
  • Experience supporting a range of clients/customers.
  • Qualification in a relevant technology degree i.e., Computer Technology, Network Engineering, Information Systems etc. (desirable)
  • Experience supporting; Windows 10, Office 365/2016, Adobe, Active Directory and other Desktop Software.
  • Previous experience in a Managed Service Provider environment. (desirable)

If you would like to find out more about what we can offer you, please apply or email your CV

By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.