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1/2nd Line Engineer

  • Location

    Stratford-upon-Avon, Warwickshire

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    Up to £25000.00 per annum + Additional Benefits

  • Contact:

    Adam Ali

  • Contact email:

    adamali@workwithglee.com

  • Job ref:

    BBBH17070_1569418430

  • Published:

    22 days ago

  • Consultant:

    Adam Ali


INTRODUCTION - A Manufacturing company based in Stafford Upon Avon are looking to add to their ever growing team.

The successful 1/2nd line Engineer will be working for an employer who really value there staff and will take your skills and experience to the next level.
THE ROLE - The 1/2nd line Engineer will be responsible for all BAU 1st and 2nd issues but will be involved in important project work.

THE CANDIDATE - As the successful 1/2nd line Engineer you are likely to have significant experience in a wintel environment. you will have experience in

  • Experience of working in a busy Service Desk/Desktop Support environment
  • Customer focused approach
  • Logging and taking ownership of calls
  • Clear and concise updates in calls, keeping users as well as colleagues updated
  • Prioritising workload
  • Experience of working in a mixed-platform environment
  • Knowledge of Microsoft operating systems; Windows 10, Microsoft Office 2016, exchange 2010, AD, Remote tools (VNC, SCCM, team viewer), Hardware set up, software installations/configuration, MFD Management


The role is paying a salary of circa £25,000 with company benefits.


- To apply for the 1/2nd line Engineer position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application.

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