Jane Spearman Vacancies
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Head of Sales
Permanent / Birmingham, West Midlands
Gleeson Recruitment Group are recruiting for a Head of Sales. Based within offices in Birmingham, and with UK travel, this new role is an opportunity for an experienced commercial leader to establish themselves within a market leading business. Your primary focus would be to accelerate the growth of sales across several platforms, targeting existing and new customers. You will be overseeing activities of Sales Managers, Sales Consultants, and monitoring performance through recruiting, selecting, orienteering, and training employees. Within this role, you will manage the sales pipeline through Salesforce CRM when implemented to the business, communicating sales plans to the sales management team, analysing sales patterns to optimise our client's commercial performance. What we are looking for: A minimum of 8-10 Year's experience within a Senior Sales Management or Head of Sales role You must have a proven and successful ability to lead a group of sales teams towards growth in enhanced sales volumes and enhanced revenue generation, while displaying exceptional leadership skills and confidence. Possess extensive knowledge of sales principles and practices with an ability to coach others. IT competent, proven experience utilising CRM & Microsoft systems Adhere to company compliance protocols and process driven A self-starter Strong prospecting and negotiation skills Attentive to detail Strong Presentation Skills Ability to build relationships with internal and external stakeholders, to build confidence within the sales process Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences Keen business sense, with the ability to find creative business-oriented solutions to problems Strong analytic and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions. Proven ability to influence cross-functional teams Consultative and adaptable closer Strong Prospecting & negotiation skills Demonstrates Creativity and innovation By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
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Customer Service Specialist
Permanent / Birmingham, West Midlands
Are you experienced in customer service account management? Do you want to work for a growing global business? Are you a senior administrator looking to contribute to a sustaining and growing a business? Sound like you, then I have an exciting new opportunity for a Customer Service Specialist to join an expanding SME based on the outskirts of Birmingham. The role is new to the structure and you will report to the Financial Controller who you will work closely to support in client account management alongside the Global Business Development team and wider business. You will need to be confident in handling all client queries, acting as a first point of contact during their on-boarding phase. Within this role, you will undertake several operational tasks from processing and chasing time sheets to adhere to company SLAs as well as responsibility for updating the company CRM and HRIS systems. This role is varied, and you will need to be a confident customer service professional who can step in to a fast-paced environment and support this business with the current growth that they are currently going through. Skills/Experience: Strong customer service and communicative skills to assist the team in building and maintaining strong, long-lasting client relationships via telephone Exposure within a sales environment would be beneficial Inbox management, ability to respond and/or assign in accordance with company guidelines and SLAs. International business exposure would be preferred Strong IT skills with Microsoft Packages, CRM & HRIS Systems Highly organised and attentive to detail Ability to be adaptable to support wider team with adhoc duties and projects as needed Positive and "can do" attitude Second language is a distinct advantage By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
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