Bored of making little conversation on the phone and making too many coffees at home? If so, Gleeson Recruitment Group are seeking immediately available Sales Desk Advisors for their client based in West Bromwich area. Working within a contact centre environment, you will have a natural sales ability (previous sales or telephony based experience essential) to support their Inbound Sales team. Not only handling high call volumes, but taking accurate details, raising orders and liaising with the production team using SAP system, so experience within Logistics or Automotive sectors is a distinct advantage. The working hours are between 8.30-5pm (Monday-Friday) and looking to interview this week! By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

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Are you seeking your next administration position? Do you wish to learn financial processes? If so, I am seeking an Office Administrator to join a manufacturing business based in Cannock. You will be reporting into the Senior Finance Manager, and working closely to manage office systems, deliver exemplary customer service to all clients and be versatile to respond to all queries meeting with their company SLAs. Your Responsibilities Handling telephone enquiries, screening and escalating as required Diary Management Meeting & Greeting Visitors Handling office post Updating CRM Systems Being main point of contact to clients To be successful in this role, you will need to: Be a strong communicator, both written and verbal. Strong IT Skills, able to use CRM & Excel competently Show initiative and be willing to work on your own initiative and within the wider team Have previous experience within a similar role Desire to deliver exceptional customer service Willing to learn By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

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My client is a large FTSE 250 FMCG business that is looking to expand their workforce and creating several Customer Service Advisor roles to help to drive their customer experience. Reporting into the Customer Service Team Leader, you will play an active customer service role, processing orders, managing the inbox requests and follow ups, taking calls from customers and providing the aftercare service also. Sitting within their global centre of excellence, you will be responsible for fielding in excess of 100 calls per day. You will have had previous customer service experience, either face-to-face or in a similar contact centre environment. To make a success of the role, you will be committed and passionate for doing right by your customer and able to overcome solutions to challenging situations. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

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I have a requirement for a fast-growing client of mine based in Warwick; they are seeking a dynamic individual with account management or B2B experience to join their Client Services team on a permanent basis. This is an exciting time to join a business which is going from strength to strength, with the opportunity for development and growth. You will be working with a professional and fast paced team who pride themselves on delivering an excellent customer experience. The primary purpose of the role is to ensure the business benefits from revenue growth for their existing client accounts, and become their clients trusted contact for key projects. Benefits: Forward-thinking business, Friendly & informal working environment, remote working, opportunities for development, opportunities to earn bonus You can expect a salary of up to £32,000 per annum depending on experience. As a Customer Success Executive you will: Welcome new clients, being the main point of contact to support throughout on-boarding and off-boarding phase Build, and maintain strong, long lasting client relationships Proactively contact the portfolio of clients within agreed time frames Identify new business opportunities among the current client portfolio in order to up sell and grow Liaise with cross functional teams to improve the entire customer experience Produce monthly KPI reports for senior management as required Be an collaborative team member, have gravitas to create and implement new ideas & improve the customer experience By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

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Looking for something dynamic, forward-thinking? Passionate about live sports events? Would you like to work on international sponsorship campaigns? We are working with the West Midlands Growth Company exclusively, assisting with the hire of a Sponsorship Account Manager, in a fast-paced role, managing a range of high-profile sponsors. Play a pivotal role in driving the West Midlands region forward. A unique opportunity to work for the region's Investment Promotion Agency, as it delivers a Business and Tourism Programme (BATP) to leverage the economic opportunities and global profile created by the Birmingham 2022 Commonwealth Games to attract investment and bring prosperity to the region. This is an exciting and key role, where you will work with the Commonwealth Games sponsors and be responsible for the delivery of the Business and Tourism Programme sponsorship rights. The rights will be integrated into the Commonwealth Games Sponsorship packages, so you will work hand in hand with the organising committee for the Games, as well as the Department for International Trade across the 'UK House' programme This is a contract role, running until June 2023. Key duties and responsibilities of the Sponsorship Account Manager: Responsible for the Business and Tourism Programme (BATP) rights delivery for Commonwealth Games sponsors and ensuring sponsors develop a long term relationship with the West Midlands Growth Company Work closely with the Commonwealth Games organising committee to support the relationship management of Commonwealth Games sponsors with BATP rights Communicate continuously with internal workstream leads and other Account Managers to ensure they are kept up to date and have an input into sponsor plans, and any rights delivery challenges in a timely fashion Build relationships with key personnel at all relevant sponsors and provide a consistent and high level of support. Work with the internal BATP brand manager to ensure timely approval of sponsor materials Ensure sponsors are adhering to given deadlines for the delivery of BATP rights e.g. recommendations of speakers, invitations to events Post Games, support the organising committee debrief process, but continue to account manage the sponsor until programme completion work Minimum requirements: Substantial commercial experience in the operation of sponsor services and the delivery of sponsor rights in a major sport, business or cultural event Proven experience of working on behalf of B2B sponsors The ability to keep calm under pressure and work to deadlines. Project management experience in a sport/business/entertainment event context Strong people management skills, verbal and written communication and to be able to work effectively as part of a team. Ability to work in a fast-paced environment, frequently under pressure, on multiple tasks If you are excited by this opportunity and feel you have the required experience and skill set, then please feel free to apply. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

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Gleeson Recruitment Group are pleased to be working with a manufacturing client based in Birmingham. You will be reporting into the UK Sales Manager, ensuring that all quotations and orders are administered on to their SAP system. Key Responsibilities: Working to daily, monthly & quarterly targets; you will be accountable to your deliverables. Working closely to support Key Account Managers with sale of inventory and finished good allocation. Complete full administration and follow up with Finance & Account Management to ensure payment terms are adhered to. Handling customer queries and building customer relationships to ensure queries are handled efficiently and to agreed time scales. Raising orders to SAP system Key Skills: Proficient IT Skills; previous experience using SAP applications is essential Previous experience working within customer service/administrative role Knowledge of Engineering / Manufacturing environment Attentive to Detail Strong stakeholder management; highly effective communicator both written and verbally Highly organized Approachable in manner Ability to self-manage & work on your own initiative By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

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