Are you a dynamic and results-driven leader with a passion for exceptional customer service and operational excellence? We are seeking an experienced and dedicated Customer Service and Operations Manager to join our team and make a significant impact in our clients team.About Us:Our client prides themselves in quality, innovation, and customer satisfaction. As a Customer Service and Operations Manager, you will play a crucial role in streamlining processes and improving operational efficiency.Responsibilities:Design and implement systems, with a focus on efficiency and customer satisfactionEngage with external stakeholdersDevelop and monitor key performance metrics and identify areas for improvement and drive operational successLead and motivate a small teamCreate an external supplier communication strategy to strengthen relationships and end enhance operational efficiency Required SkillsProven experience in leading and motivating teamsExperience of continuous improvementAbility to manage working relationshipsProblem solvingStrong experience in Excel and Google Suite If this role sounds like something you might be interested in, please get in touch today!*Customer Service and Operations Manager* *Customer Service and Operations Manager* By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

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Graduate Project ManagerBirmingham & Hybrid WorkingFull Time, Permanent Do you have project management experience? Would you like to support the delivery of key projects that will help drive our clients business forward? If so… please read on as we have an outstanding opportunity for a Commercial Project Manager. GRG are looking for an ambitious graduate with project management experience or someone with previous experience in a project related role that is looking for a new challenge. This is a fabulous role for someone who is a strong communicator, loves project management and is self-sufficient. The role will be a mixture of research, project management, development and analysis work! About The Role Manage and take ownership of our clients projects to help delivery business growthSupport the end to end delivery of a product development strategyUndertake market and business analysis, research and planning projectsStrong stakeholder management across the projectPresent analytical findings and analysis of work to stakeholdersForecasting and budgetingWhat are we looking for?Project management experience or a graduate with a project intern/ experienceCommercial awareness and highly analytic mindConfident individualOutstanding communicator and ability to build strong relationships with stakeholdersPrevious experience working within a commercial or product development roleProject management experienceHigh attention to detailHighly motivated and self sufficientStrong relationship building and communicative skillsGraduate calibre or significant relevant experienceIf you would like to hear more, please apply today!Graduate Project Manager Graduate Project Manager Graduate Project Manager By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

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